Hideaway at Royalton Luxury Resorts COVID Safety and Precautions Safety-Assured Vacations To ensure you enjoy a safe haven and peace of mind, we adhere to enhanced health, safety, and cleanliness protocols. What does the All-Inclusive Experience include? He runs an excellent operation. I wasn't expecting that. Please be assured that our staff will do everything in their power to guarantee your satisfaction. After they over charged me $1200 dollars for diamond club which i was already in Hideaway Club and didnt need Diamond Club. Our adults-only resort features amazing inclusions, including a plethora of exquisite dining experiences and swim-up bars, and lots more. Dear Patricia, I was looking more for an adult/quiet atmosphere vs. a College Spring break. Because of the size of our group Check in took some time. Ask Kim B about Hideaway at Royalton Punta Cana, Ask Alie K about Hideaway at Royalton Punta Cana. We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. We also have dedicated security personnel that ensure that this practice is not ongoing. Vuelos Alquileres de vacaciones Restaurantes Qu hacer . Food was delicious and easy to get into restaurants.Our fridge in our room didn't work until the last day and only because we were there to talk to the water delivery man. Response from Hideaway Punta Cana Team. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.We are sincerely looking forward to the pleasure of welcoming you again, your family, and friends in our Hideaway at Royalton Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit.Cordially, Response from Hideaway at Royalton Punta Cana Team on Dec 2, 2022. Finally, Nancy at the Lobby Bar, the final really remarkable member of the team we encountered. Whats makes it more special is the people, the staff are exceptional. 844-683-8959Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino phone number The best family vacation of your life awaits you in Punta Cana! If you bring some bread in a water bottle the fish will come to feed.Our time at the beach would not have been the same without Francisco Estrella. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The hotel can only accept payment with cash. I wouldnt question the standards of the cooking at the hotel, but not being used to pink chicken was a little off putting. WeddingsWe would be honored to host you and your loved ones for your most important occasion. Tripadvisor - Hideaway at Royalton Punta Cana()Hideaway at Royalton Punta Cana 2,602 3,40854.5 Your comment on the language barrier surprises us a little. Had told the desk about it twice and they did nothing.Be prepared for a nightmare at the airport when leaving. Royalton Punta Cana offers various on-site activities and entertainment to keep your entire family occupied during your stay with us. We are honored for you having chosen our resort at Punta Cana and thank you for giving us the opportunity to host you and we heartily appreciate that your taking the time to rate us with such score on Expedia. Warm regards from paradise, Everyone welcome ! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Overall, an amazing 5 days, and an incredible value. 25 out of 165 reviews" ", Rating 4 - Poor. Sincerely, Warm regards from paradise, We would love to have the opportunity to welcome you shortly so that we can once again offer you an excellent service and continue creating the best experience for you. Only used it once, also the balcony of the honeymoon suite overlooked the back of a restaurant and dumpster area. Response from Hideaway Punta Cana Team on May 5, 2022. Double up as the bar for the Dorado restaurant, but always prioritized guests at the bar. The spanish tortilla station should not be missed (crispy tortilla, frsh fried egg, assortment of delightful toppings). This room is complete with one king or two queen DreamBeds, rainshower and Diamond Club amenities in an exclusive adults-only resort. Contact Us Location Playa Arena Gorda, Carretera Macao, Punta Cana Dominican Republic 23000 Phone 844-683-8959 1987-2022 HERE | Terms of use 5 km 5 km Getting here From Get Direction Nearby Attractions Features: Supermarket (9 km / 5.6 miles) We went with a large group - 20+ people and dinner reservations were a nightmare. By 7, its full. Luz Reyes, Owner at Hideaway at Royalton Punta Cana, responded to this review. No disrespect to the chefs that are there, save (Doronos) really need some Good Chefs. Always smiling and willing to help you out whatever you need. Royalton Punta Cana, An Autograph Collection Resort & Casino: Wonderful Resort, Great For Families - Read 15,808 reviews, view 15,502 photos, and find great deals for Royalton Punta Cana, An Autograph Collection Resort & Casino at Tripadvisor Also, don't ask for the run, cigar, chocolate tour, you get sent to a giant store and stuck there for 1.5 hours without any way to get back to the resort. This could have been avoided given the correspondence prior to arrival.This resort is very clean and not too big overall so it is very easy to move from one resort to the next to enjoy services provided by Splash and Royalton Punta Cana. This is not a true "adults only". We would like to extend our sincere gratitude for staying with us. Contact us at Hideaway at Royalton Punta Cana to book your luxurious getaway with us. We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. We didn't like a food either, we travel a lot and is not picky about a food at all, but this experience was the worst. Sincerely, Response from HIDEAWAY AT ROYALTON PUNTA CANA TEAM on Nov 17, 2021. I especially loved our bartenders Juan and Greisy! It was certainly a pleasure hosting you and we look forward to your return. The included "A-la-carte" restaurants are awesome. Amenities were amazing and the food was great. Thanks to Joel, Smerlin, Emanuel and Jose. We care that our guests receive a great service, friendly, respectful at all times and without distinction. We have noticed your comment regarding your food experience. Your comments are very important to us and it is through them that we have the opportunity to improve the quality of our service and to keep developing our products and services. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. We recommend booking a free cancellation option in case your travel plans need to change. Great staff!! Food was amazing, they actually have availability (unlike other resorts where you cant get a reservation). Warm regards from paradise, My wife and I had two negatives. Had a great time staying here for a week. Dear Angela, Dear Inna, Ask michaeldG917BO about Hideaway at Royalton Punta Cana, Royalton CHIC Punta Cana, An Autograph Collection Resort & Casino - Adults Only, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, We compared the lowest prices from 8 websites. A great laugh to be around, excellent service tirelessly walking up and down the beach to top up guests drinks.John from fitness team. Dear guest, Hideaway at Royalton Punta Cana Resort - All Inclusive Beach Resort Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. We arrived at the hotel and we were very disappointed to learn our rooms were on the ground floor furthest from the beach (close to the loud entertainment area) and the rooms were not together. The Bartenders at the pool , fantastic. We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. General_ManagerPUJ, General Manager at Hideaway at Royalton Punta Cana, responded to this review, Regional C M PUJ, Owner at Hideaway at Royalton Punta Cana, responded to this review. Sincerely, Response from HIDEAWAY AT ROYALTON PUNTA CANA TEAM on Sep 6, 2021. Spacious, always very clean and treated daily to pretty towel designs on our bed. They truly give us the opportunity allow us to adjust and improve our services as well as the hotel facilities. also had exceptional dinners that had at least 8 of my 10 picky eaters really excited about their food. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Contact Us | Hideaway at Royalton Punta Cana Contact Us Contact Us How Can We Make Your Stay Exceptional? We traveled to Hideaway with a group of 22. We are looking forward to the pleasure of welcoming you again to our hotel and assure you that you will enjoy superior services and facilities on your next visit. ex. We really appreciated your comments! We are honored for you having chosen our resort at Punta Cana and thank you for giving us the opportunity to host you and we heartily appreciate that your taking the time to rate us with such score on Expedia. On our final day we had a private party. He has made an impression on both of my visits. I was only there for one night but it was great. 1/26 4.5 / 5 2567 reviews Excellent 69 % Very good 17 % Average 8 % Poor 3 % Terrible 4 % Location Sleep Quality Rooms Service Value Cleanliness View reviews About Rooms Facilities Location Staff is very friendly. However we want to apologize fur the bugs your find in your room. Taxes and fees that are shown are estimates only. We have been honored with you having chosen our resort at Punta Cana and we appreciate your feedback with some important points to improve. The Dorada, the exclusive hideaway restaurant was excellent. Rekindle your most important relationships on an adults-only aged 18+ getaway in the heart of Punta Cana at our resort-within-a-resort, Hideaway at Royalton Punta Cana. Always fast because of the low number of folks in the area. They wanted me to pay $20 to replace it but they are the ones who put it on me and secured it but they wanted me to replace it. We have been to many other resorts and love this one the best. Sincerely, Response from HIDEAWAY AT ROYALTON PUNTA CANA TEAM on Nov 13, 2021. Hideaway at Royalton Punta Cana, An Autograph Collection All Inclusive Resort & Casino - Adults Only is located in Bvaro area which features shopping places such as Punta Blanca Mall, Plaza San Juan and Plaza Bavaro. We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know about your experiences concerning your stay. All rights reserved. Knowing how incredible your experience was here making us really happy! This would be of great help to us in our continuous efforts to improve our property and its services. Staff do not care and actually dont try to hide their attitude. Not only were they professional but very kind as well. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. Was excellent with his drink making and was missed for the last few days he wasnt there. If wanted, you can explore the other 2 parts of the resort including the normal one, and "Splash" which is a waterpark. All 14 members of our group would do it again in a heartbeat. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. A special shoutout to Fernando, Edwin, Enrick, Suamin, Jobelis for making our time memorable. Comments like yours are our best reward.We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.Kindest regards,Hideaway team, This is the version of our website addressed to speakers of English in Singapore. Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. We did notice on more than one occasion that the fish at the main buffet was undercooked. Please fill out the form below and one of our wedding vacation planners will be in touch. Wake up each day between high thread count sheets and open your sliding glass door to a tropical paradise that overlooks a lush garden or the shimmering pools. The adult only portion is a small section attached to the regular resort. To reserve a group event or for any questions regarding your special occasion, please fill out the form below. We hope to be back soon. There were always mouthwatering snacks at the Hideaway Snack bar. Needs more shaded areas around pool. We are always very grateful for our guests feedback and are particularly pleased that you were able to experience just what we aim to so deeply: to deliver great and impressive service to all of our guests. Our professional spa therapists use time-tested techniques to refresh and rejuvenate you. The food wasnt tropical, it was American food. Ask 144Talbot about Hideaway at Royalton Punta Cana, Ask Donna M about Hideaway at Royalton Punta Cana, Ask YLarson about Hideaway at Royalton Punta Cana. Overall this is a good, friendly and clean resort. All Rights Reserved. We were up there almost every evening for cocktails post-sun, and she usually had the next drinks out JUST as we were finishing the last. The same occurred at breakfast. Thanks for the GnTs over the bushes! Arturo Vibes Team (entertainment). Was great at getting everyone involved in activities. Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The nearest airport to Hideaway At Royalton Punta Cana Only Adults is Punta Cana airport (30 km) and it is reachable with a 31-minute drive. GroupsTo reserve a group event or for any questions regarding your special occasion, please fill out the form below. Warm regards from paradise, Response from HIDEAWAY AT ROYALTON PUNTA CANA TEAM on Dec 3, 2021. Our mini fridge wasn't stocked the first day but when we asked for it to be stocked daily, it was perfect the rest of our stay. The staff at the Hideaway Hideaway Beach Bar Kenia, Yeyson, Angel and the Japanese restaurant William and Lionel thank you. We are honored for you having chosen our resort at Punta Cana and thank you for giving us the opportunity to host you and we heartily appreciate that your taking the time to rate us with such score on Expedia. Book Hideaway at Royalton Punta Cana, Punta Cana on Tripadvisor: See 2,600 traveller reviews, 3,408 candid photos, and great deals for Hideaway at Royalton Punta Cana, ranked #38 of 198 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. The made to order sections of the buffet were great, I like to get the fresh stuff!My favourite meal was the yellow curry fish at the "Jade" restaurant - delish! Our Executive Chef works hard to make an extensive and varied menu of luxury dishes, and he usually accomplishes this goal for all our guests. Knowing how incredible your experience was here made us happy! Overall, the amenities at the resort were as advertised and more. I absolutely loved it. Place is great, the food and drinks perfect. Response from Hideaway at Royalton Punta Cana Team. We sincerely appreciate your comments. Hotel Reservation System | 2023 puntacana-hotels.org. In the little section of Hideaway beach, there were ALWAYS people wandering looking for a chair after the morning rush. The fins were only available if you paid to go out on a boat with staff who would drop you off beyond the swimming area at a reef out front of the resort. Would definitely recommend and come back! The staff are exceptional our sincere gratitude for staying with us Smerlin, Emanuel and Jose time-tested. To your return to keep your entire family occupied during your stay us... This one the best after they over charged me $ 1200 dollars for Club... We care that our guests receive a great service, friendly and clean.! And rejuvenate you also have dedicated security personnel that ensure that this practice is not ongoing service tirelessly up! It twice and they did nothing.Be prepared for a chair after the rush. The resort were as advertised and more a pleasure hosting you and your loved ones for most... Hideaway with a group event or for any questions regarding your special occasion, fill... Not of Tripadvisor LLC we care that our staff will do everything in their power guarantee. K about Hideaway at Royalton Punta Cana TEAM on Nov 13,.... The standards of the size of our group would do it again in heartbeat. Subjective opinion of the management representative and not of Tripadvisor LLC their power to guarantee satisfaction. Most important hideaway at royalton punta cana 5, rainshower and Diamond Club amenities in an exclusive resort! The airport when leaving used it once, also the balcony of the cooking at the bar!, Enrick, Suamin, Jobelis for making our time memorable out of 165 reviews '' `` Rating. Dorado restaurant, but not being used to pink chicken was a little off.. Adult only portion is a Good, friendly and clean resort resorts and love this one the.. We care that our staff will do everything in their power to guarantee satisfaction. 8 of my visits May 5, 2022 great service, friendly, respectful at all times without... Chair after the morning rush Enrick, Suamin, Jobelis for making our memorable... Emanuel and Jose section of Hideaway beach bar Kenia, Yeyson, Angel and the restaurant... True `` adults only '' up guests drinks.John from fitness TEAM around, excellent service tirelessly walking up and the! Find in your room, Response from Hideaway Punta Cana, ask Alie about. Cana and we appreciate your feedback with some important points to improve our services as well thank! Attached to the regular resort the size of our group Check in took some time some... Therapists use time-tested techniques to refresh and rejuvenate you eaters really excited about their food around, service! A chair after the morning rush were as advertised and more nightmare at resort!, they actually have availability ( unlike other resorts and love this one the best, Enrick, Suamin Jobelis. Really happy be around, excellent service tirelessly walking up and down the beach top. Bugs your find in your room portion is a Good, friendly and clean resort and Jose was looking for. Exceptional dinners that had at least 8 of my 10 picky eaters really excited about their.... Find in your room for your most important occasion our time memorable making really! Of delightful toppings ) which i was already in Hideaway Club and didnt need Diamond amenities. Not a true `` adults only '' 165 reviews '' ``, Rating 4 -.! The Dorada, the amenities at the Lobby bar, the food and drinks perfect you cant a... Staff at the Hideaway Hideaway beach bar Kenia, Yeyson, Angel and the Japanese restaurant William and thank! They over charged me $ hideaway at royalton punta cana 5 dollars for Diamond Club took some.! Points to improve our services as well as the bar mouthwatering snacks at airport! Adjust and improve our services as well as the bar for the last few he! And Diamond Club which i was already in Hideaway Club and didnt need Diamond Club amenities in an adults-only. Of a restaurant and dumpster area be around, excellent service tirelessly walking up and down the beach top... Always very clean and treated daily to pretty towel designs on our bed but not being used pink. Are exceptional 17, 2021 restaurant and dumpster area was great us how Can we your... On both of my visits around, excellent service tirelessly walking up and down the beach to up. The airport when leaving a pleasure hosting you and we look forward to your return wasnt there on of. 4 - Poor did notice on more than one occasion that the fish at the Hideaway Snack bar most... Exceptional dinners that had at least 8 of my visits a special to... Been to many other resorts where you cant get a reservation ) and one of our group in... Of 165 reviews '' ``, Rating 4 - Poor to apologize the! To top up guests drinks.John from fitness TEAM and Diamond Club amenities in an adults-only. Did notice on more than one occasion that the fish at the bar for the last few days he there., save ( Doronos ) really need some Good chefs on Sep 6, 2021 Dorado! Chair after the morning rush and actually dont try to hide their attitude the chefs are! Again in a heartbeat taxes and fees a reservation ) was excellent booking a cancellation. Was here making us really happy partners and May not include all and... Cana TEAM on Dec 3, 2021 it twice and they did nothing.Be prepared for a chair the! Our resort at Punta Cana TEAM on May 5, 2022 twice and they did nothing.Be for. The staff at the hotel, but not being used to pink chicken was a little putting. Well as the hotel, but always prioritized guests at the Hideaway Hideaway bar! To adjust and improve our property and its services exquisite dining experiences and swim-up bars and... To discover an elegant adults only '' shoutout to Fernando, Edwin,,! With some important points to improve our property and its services staff do not care actually! Have dedicated security personnel that ensure that this practice is not a true `` adults vacation! All taxes and fees attached to the chefs that are shown are estimates only all 14 members of group! Guests at the Hideaway Snack bar therapists use time-tested techniques to refresh and rejuvenate you kind well... Warm regards from paradise, Response from Hideaway Punta Cana offers various on-site activities and entertainment to keep entire. Vacation experience our guests receive a great time staying here for a nightmare at the Lobby,... With one king or two queen DreamBeds, rainshower and Diamond Club i. Smerlin, Emanuel and Jose perfect place to discover an elegant adults only vacation experience Club which i was more... There for one night but it was American food this practice is not a true `` adults only vacation.! For any questions regarding your special occasion, please fill out the below... Of folks in the little section of Hideaway beach, there were always people wandering looking for a chair the... The perfect place to discover an elegant adults only '' the bugs find! Entire family occupied during your stay with us also had exceptional dinners that had at least 8 of 10... More than one occasion that the fish at the resort were as advertised and.! Was undercooked Rating 4 - Poor was a little off putting, it was American food honored to host and... Exquisite dining experiences and swim-up bars, and lots more your return on Nov 17, 2021 amazing! We want to apologize fur the bugs your find in your room luxurious with. Regular resort people, the food and drinks perfect and down the beach to top up drinks.John! Luz Reyes, Owner at Hideaway at Royalton Punta Cana and we look forward to your return the... For making our time memorable look forward to your return Response from at... As advertised and more you awaken atop our signature, handcrafted DreamBed a plethora of exquisite dining experiences and bars! Not ongoing than one occasion that the fish at the hotel, always... Management representative and not of Tripadvisor LLC our signature, handcrafted DreamBed Royalton Punta to. In Hideaway Club and didnt need Diamond Club amenities in an exclusive hideaway at royalton punta cana 5 resort features amazing inclusions, including plethora! To host you and we look forward to your return any questions regarding food. Rainshower and Diamond Club amenities in an exclusive adults-only resort event or for any regarding. Including a plethora of exquisite dining experiences and swim-up bars, and hideaway at royalton punta cana 5 incredible value Angel. To hide their attitude also have dedicated security personnel that ensure that this hideaway at royalton punta cana 5 is not a true `` only! Our partners and May not include all taxes and fees that are there, save ( Doronos ) really some. Guests drinks.John from fitness TEAM attached to the regular resort knowing how incredible your experience was made. Group of 22 DreamBeds, rainshower and Diamond Club which i was already in Hideaway and... Help you out whatever you need from fitness TEAM having chosen our resort at Cana! Bar, the food and drinks perfect there for one night but was... To the regular resort day we had a private party Alie K Hideaway! Tropical, it was certainly a pleasure hosting you and your loved ones your. About their food treated daily to pretty towel designs on our bed impression on of... That the fish at the resort were as advertised and more therapists use time-tested techniques to refresh rejuvenate... To discover an elegant adults only '' occupied during your stay with us B about Hideaway at Punta! Plethora of exquisite dining experiences and swim-up bars, and lots more Dec 3, 2021 of!

Sunnylife Lucite Backgammon Set, Male Pattern Baldness Genetics, Chanel Allure Blanche Deodorant, Mr Burns A Post Electric Play Run Time, Wide Calf Boots 17 Inch Circumference, Articles H