We cant wait to come back! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We sincerely regret the cleaning of your room was not up to standard and we have spoken to the housekeeping manager about this in order to prevent future cases like these. Smile and enjoy paradise. 409 Sqft. overall experience - See 2,599 traveller reviews, 3,272 candid photos, and great deals for Punta Cana, Dominican Republic, at Tripadvisor. The fitness team, David, Nelson, Mirtha was great instructors and I did yoga class every morning and Pilate class on Saturday, also aqua fitness. - Read 8,705 reviews, view 10,822 traveller photos, and find great deals for Royalton Bavaro Resort and Spa at Tripadvisor. We opted for Hideaway Diamond Club swim out room [room 1199] and so glad we did, we had an adults only section and pool which was nice because . We are sure it will make them very happy.We appreciate your review and are looking forward to hosting you again soon so you can enjoy our luxurious services!Warm regards from paradise, Hideaway Punta Cana Team. Elegant furnishings, premium amenities, and a revitalizing rain shower make every day supremely relaxing. The Culinary Experience (extra charge) was the exception to the rule and very very good. Get notified about new answers to your questions. Return trip to Hideaway a bit disappointing but staff still the best! Room tip: The service is outstanding tip early and often and you will get it back tenfold. We are trained yoga instructors in Canada and are so very. - Read 15,808 reviews, view 15,502 photos, and find great deals for Royalton Punta Cana, An Autograph Collection Resort & Casino at Tripadvisor Hideaway at Royalton Punta Cana: Amazing gateaway - See 2,600 traveler reviews, 3,272 candid photos, and great deals for Hideaway at Royalton Punta Cana at Tripadvisor. Our staffs are our biggest asset as they are very professional and really hardworking people always striving to create amazing experiences for our very valued guests; it really makes us proud you highlighted our staff, we are going to make sure and share your positive comments with them. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.We find your comment about your room cleaning unexpected, as our staff works hard every day to keep all rooms clean and suitable for the use of our guests. We are looking forward to the pleasure of welcoming you again to our hotel and assure you that you will enjoy superior services and facilities on your next visit. There . Book Hideaway at Royalton Punta Cana, Punta Cana on Tripadvisor: See 2,600 traveller reviews, 3,408 candid photos, and great deals for Hideaway at Royalton Punta Cana, ranked #38 of 198 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. Private pool, beach, and Your own beach . more. We are going to share your amazing comments about our fitness classes with Quandher and Carlos. Thank John H. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our butler was Christian and he was one of the few things you could count on. Theres no elevator in the building.not a huge deal but definitely tells you about the class of the place. My boyfriend had to get dressed and go downstairs to get coffee (our minibar had also not been serviced prior to our arrival). Dear guest, Thank you very much for taking a moment of your important time to provide us your review of your recent stay in our property; it makes us so glad to learn you had a fantastic stay. Dear guest,Thank you for giving us the opportunity to receive you at our wonderful hotel and for your kind review. with comfortable beds. Restaurants there are good too. Luxury Room - Swim Out 20 / 49 Luxury Room - Swim Out . Not too impressed with the rest of the restaurants but we enjoyed the martini bar and the coffee shop. Take a Photo Tour of the Hideaway at Royalton Punta Cana, An Autograph Collection AI Adults Rsrt Casino. Dear guest, Thank you very much for taking a moment of your important time to detail us your recent stay in our property, we feel very glad to learn you selected Hideaway at Royalton Punta Cana to spend your important holidays. The wait staff was great, attentive and friendly however, the time it took to get the food after ordering breakfast and lunch was unreasonable. There is no leisurely dining as your main dish is serve before you are finished your appetizer. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you'd like. Online Room Selection. Royalton Punta Cana, An Autograph Collection Resort & Casino, Punta Cana: Bekijk 15.809 beoordelingen, 15.943 foto's en aanbiedingen voor Royalton Punta Cana, An Autograph Collection Resort & Casino, gewaardeerd als nr.52 van 198 hotels in Punta Cana en geclassificeerd als 4,5 van 5 bij Tripadvisor. We just stayed Hideaway at Royalton Punta Caa for a week. To our exclusive Diamond Club member we have a personalized butler service that consists of helping our guests with their entire requests and to create the best experience for them; we feel very glad to learn you fully enjoy your butler service and that Fleury created an unforgettable experience for you as our goal is, we are going to make sure and share your very kind comments with him, he will be so thrilled after reading your kind comments. Rooms feature a pool view. Hideaway at Royalton Punta Cana: Don't waste your money. . We walked everywhere, but there is a little tram that takes you from the Royalton to the Splash.The Hideaway has a private restaurant just for the adults only guests. - See 2,601 traveller reviews, 3,284 candid photos, and great deals for Punta Cana, Dominican Republic, at Tripadvisor. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.We strive to deliver a great vacation to all of our guests and we appreciate very much your lovely feedback about our facilities, services and staff. However, we understand that individual tastes are not common and that not everyone enjoys the same kind of food. The beef a la carte place was ok. We had very beautiful seating outdoors next to a small infinity pool but our steaks were more rare than medium and a bit chewy. Swim out Room - worth every penny! Wake up in each others' arms on high thread count sheets. The staff and management of the Dorado restaurant, thank you. . The pool itself also leads to it's own poolbar. Thank you, Jennifer Reyes, for taking care of the Snack Bar. There was a medical emergency on the beach and he sprung to assist - boy was he fast!A review would not be complete without a shout out to the bartenders! The pseudo oriental menu was very poorly prepared; my green mango salad arrived with undercooked rice noodles, carrot instead of mango and shredded cabbage like straw. Find the best deals on vacation packages to destinations in Mexico, Caribbean, Hawaii, Central America, and South America with AppleVacations.com. : Hideaway at Royalton Punta Cana - See 2,334 traveller reviews, 2,793 photos, and cheap deals for Hideaway at Royalton Punta Cana at Tripadvisor. Check in was a breeze complete with champagne and appetizers. We are going to share your comments with Christian. The woman in The cafe (I wish I had gotten her name) was incredibly rude and gave us attitude and rolled her eyes. We made the hotel aware of this. Also, one night we went to the cafe to ask for bottled water as we had none in our room. Speaking of the morning rush, its pre-sunrise. Dear guest,We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. We are very pleased to know that we exceeded your expectations and that you had an excellent vacation.We love it when our staff goes out of their way in order to please every single need of our guests; we pride ourselves on this accomplishment. Comments like yours are our best reward.We are sincerely looking forward to the pleasure of welcoming you again, your family, and friends in our Hideaway at Royalton Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit.Warm regards from paradise,Hideaway at Royalton Punta Cana Team. The entertainments , show , beach party and dancers are amaizing. Best regards, Stefano Sturni Resorts Manager Royalton Punta Cana Resort & Memories Splash Resort. 24/7 customer support. Balcony . The Hideaway Beach Bar was the best spot on the property. Every employee I interacted with was great. They proceeded to bring two other chairs with smaller stains. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.Our butlers go out of their way in order to please every single need of our guests. We had an amazing experience staying at Hideaway Royalton Punta Cana! Warm regards from paradise, Hideaway Punta Cana Team. Read more than Expedia Verified Reviews for Hideaway at Royalton Punta Cana, An Autograph Collection All Inclusive Resort & Casino - Adults Only in Punta Cana . Dear John, Thank you so much for your perfect review, your comments are much appreciated! If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Sincerely,Hideaway Punta Cana Team. In our restaurants we offer the best International Gourmet Cuisine for our valuable guests to embark in a journey of delicious experiences; it makes us so glad you could fully enjoy our variety of food and highlighted it as great To our exclusive Diamond Club member we have a personalized butler service that consists of helping our guests with their entire requests and to create the best experience for them; we feel very glad to learn you fully enjoy your butler service and that Enrique created an unforgettable experience for you as our goal is, we are going to make sure and share your very kind comments with him, he will be so thrilled after reading your kind comments. Luxury Swim out Room Diamond Club Bed Count 1 King Bed Maximum Occupancy 4 Max Get prices. Please see our partners for more details. Very nice welcome and reception. Hideaway at Royalton Punta Cana Resort & Casino, Adults Only All Inclusive Beach Resort - Call Us: 1-888-774-0040 or Book Online . Tripadvisor performs checks on reviews. The Greek Resort 24 Hour Beachfront Restaurant. Own or manage this property? You can ask many times for them to stop doing this but it ill not change. The front staff walked us through the resort explaining where the different amenities were located before dropping us at the reception area for the Hideway club. We would like to mention that our Executive Chef works hard to make an extensive and varied menu of luxury dishes, and he usually accomplishes this goal for all our guests. He is genuinely concerned with ensuring the guests are happy at the beach front and he goes out of his way moving chairs around and brushing off the sand. What an great time with great people. The Service staff by the Hideaway Bar pool are excellent; Bartender Juan, Rafael, Estefany go out of their way to make sure you have a great time. What these things mean are honestly beyond me. We were disappointed to learn that we could not borrow fins from the water sports shack. My girlfriends and I went to the Hideaway in February 2021 and loved it, so decided to return in March 2023 with the boys. You could always count on the constant inconsistenciesroom, food, service etc. Open the sliding doors and step out onto the terrace where lush garden or shimmering pool views set the tone for another day in Punta Cana. We can barely, barely see the ocean. Room were sometimes decorated and sometimes not. Beautifully designed, well maintained property with a flaw or two, Royalton Punta Cana, An Autograph Collection Resort & Casino, MargaritavilleR Island Reserve Cap Cana Hammock - Adults-Only. keep up with their exercise routine, try out yoga on the beach and cool off with a host of resort-offered water sports. Room tip: Bring bread to feed the fish if snorkelling Watch for an early morning whale show if you are lucky. Hideaway at Royalton Punta Cana is the perfect place to discover elegant adults only vacation experience. Not okay! We had the best time with Juan, Ozuna, Jeanpaul, Miguel and Gazie, and Franklin and Willy! I have to thank the head chef for the fantastic foods.Definitely visit this resort at Hideaway Dimond Club. You may or may not get what you ordered. Upon waking up the next morning, we realized had no coffee in the room.we are both coffee drinkers and found this frustrating. In our property our bars are characterizes for providing the best quality of drinks along with a great service to our very valuable guest to enjoy the fullest; it makes so proud to learn our staff created a unforgettable experience for you, we are going to make sure Leonela and Luis Martinez to receive all your positive comments. He has made an impression on both of my visits. Your All-Inclusive Apple Vacation includes round-trip airfare, hotel accommodations, round-trip airport transfers, and the services of an in-resort Apple representative. Sanitizers were readily available but mask wearing seemed to be a hit and miss affair and not really enforced. Probably not a full 5 Star facility anymore, but I;ve been to a bunch of 5 star DR properties, and haven't been to a US-standard 5 star yet. Push open your sliding glass door to the paradise beyond. All from restaurant and bar staff to cleaners and gardeners are extremely friendly and welcoming. We only stay in 5 star resorts, somehow we must have over looked some of these reviews. Overall, an amazing 5 days, and an incredible value. Royalton Punta Cana, An Autograph Collection Resort & Casino: Beautiul beach, clear water, great room, staff is so friendly - See 15,808 traveller reviews, 15,502 candid photos, and great deals for Royalton Punta Cana, An Autograph Collection Resort & Casino at Tripadvisor. Also in the Hideaway corner, Eduardo and Enrique, our regular serves at Dorado were also a joy, always making us feel welcome and cared for - in addition to great food. Reserve your preferred room before arriving at Cancun. Popular attractions Macao Beach and Cana Bay Golf Club are located nearby. Wake up each day in our luxury room, offering a private balcony or terrace with a view of the tropical paradise beyond. Carretera Macao, Punta Cana Dominican Republic 844-683-8959 Hideaway at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only phone number. On the way home of course we stopped in Calgary which by the way was also promised to be a direct flight to Vancouver. Prices are calculated as of 13/03/2023 based on a check-in date of 26/03 . Diamond Club room categories enhances your vacation with luxurious amenities such as . There is 0 chance of not being surrounded by screaming kids a few times a day unless you stay in your room/Hideaway pool. Average to poor food. DOnt sleep on the buffet. Savor gourmet cuisine, sip artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or little as you would like; Our hideaway property is located inside of Royalton Punta Cana which a adults and children allowed property, it makes us really glad you could enjoy your stay with us. 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