Tripadvisor performs checks on reviews. If you want to change the date (and time) of your tour booking, well need to know no later than 72 hours before your currently booked tour date and time. You can purchase tickets either on this website, on the bus, from a trusted retailer such as your hotel concierge, or at one of our key sales points. The guides are all different. Then on top of it all our bus got into an accident. This is the version of our website addressed to speakers of English in Canada. . During the tour, entertaining and informative commentary is provided via pre-recorded commentary, which you can tune in to with complimentary headphones supplied on board. You can cancel this booking up to 24 hours in advance for a full refund. It depends on the route 1-2 hours. For a family of four it was very expensive for what they offer. 233 reviews of Big Bus Tours "In for a quick business trip with a few hours to burn, this bus trip did the trick of giving us an overview of Miami (downtown, south beach, conconut grove, coral gables, little havana, etc.). Expired. The cost is $49 for adults and we didnt think the few stops warranted the expense. A fun event for folks of all ages. We did a 2 day ticket and got a 3rd day free plus the night tour and the boat trip so it was good value for money. We hope you have recovered from and are dong well. Some of the guides are better than others with information and attitude.maybe we were just unlucky with one young man who was coming close to his "break" as he stated, but he was quite curt with a passenger who hadn't noticed their stop. It depends on the route 1-2 hours. Typically, Big Bus Tours use open top double-decker buses in burgundy and cream-coloured livery. $64.46 $71.10 final price. This was definitely not the tours fault, just a warning for future passengers! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. how long is the tour if you do both red and blue route with no hop on/off? This company needs to higher more professional staff and do a better job in training them. Excellent value for money - particularly with the boat tours included. We hopped on a couple times with him as the host. Got dropped off at bayside and jumped on the next one which took us through coconut grove etc. Kind Regards, We are Travel Agents Never big Bus reservation at all. We also ensure all reviews are published without moderation. The windows were mostly covered up with advertising and the view out of the windows was pretty poor. You can cancel this reservation up to 24 hours in advance for a full refund. Not sure? Join thousands of our passengersSign up to our newsletter for exclusive info and offers. Would recommend using the service to see South Beach, Little Havana and the city. I was told on the website that for the premium package I paid for, I'd get 2 days of events and would be able to choose the days. Look at the route direction and take a seat away from the curbside sitting as branches will wack you as the bus moves through town. Got a question? Big Bus Tours, Miami: Address, Big Bus Tours Reviews: 3.5/5, Explore Miami after dark with a bus tour complete with panoramic views. This tour is ideal. We booked onto the two day Big Bus pass and it is safe to say that Armando who was our first tour guide on the red city loop was by far the best guide we had over the two days. He is an absolute credit to your company, genuine and chatty, nothing is too much for him. to add Big Bus Tours Miami map to your website; We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Are we allowed to eat and drink while on the bus? They dont stop at the stops you have to get up to tell the driver stop. Very entertaining. Michael R was our host and he did a great job in explaining the city. The Bus picked us up in Coconut Grove and we took the City tour (Coconut Grove. The bus tour was a perfect way to spend the afternoon waiting for our flight. Is this tour company still running bus tours right now? BBB Business Profiles may not be reproduced for sales or promotional purposes. Buses are supposed to come every 20 mins but we often found ourselves waiting up to an hour for a bus. The city loop is ok but not so many sights, beach loop good. The app never showed where the buses were and there was no local phone number to contact . Great views of Downtown Miami and the Beach strip and Got some great footage from our trip. I feel like the Miami tour was lacking experience and knowledge . 9. 10. The buses were hot, it was confusing, headsets didnt work, and we ended up taking a cab to the last stop! BBB Business Profiles are subject to change at any time. Big Bus Tours - It was another successful year for the Big Bus Toy Express in Miami We collected an impressive 10,000 new, unwrapped toys and $30,000 in cash donations for the Toys for Tots . Live guides, exciting commentary and free extras! We could read these ourselves and wanted more history of the areas we passed through. The stops were supposed to pick up riders on the half hour but we waited longer than that generally. We're happy we could meet your expectations! Megabus serves more than 100 cities and university campuses across North America, allowing you to choose the bus stop nearest to you and select your flexible schedule for your Miami trip. Guides were knowledgeable and very nice. Companies can ask for reviews via automatic invitations. Panoramic Night Tour Highlights: South Beach, Ocean Drive, and Miami Skyline. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. He also worked very hard to find another ticket for someone whose ticket had blown out of the bus.Its a great overview of the city and beach, especially when time is limited. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Read More. Big Bus Miami Hop-On Hop-Off Open Top Tour 1,853 Reviews Miami, United States Share Save to Wishlist From $44.10 Lowest Price Guarantee Select Date and Travelers Check Availability Reserve Now & Pay Later Secure your spot while staying flexible Free cancellation Up to 24 hours in advance. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Going that fast past us how did the driver know? Dear Jenny S, Are ther public parking lots near the Big Bus tour stops in Miami Beach. South Beach has beautiful architecture. It only lasted for about 5 mins like he said, but his thoughtfulness impressed me. This one was 90 minutes long. It looked like something from a horror movie, all deserted with trash everywhere and smelled of urine so bad I literally could not stop gagging!!! David our guide was very nice and kept us engaged. This review comes a a surprise as our schedules do not involve changing buses along the day. Bus Tours Closed Today Open from 9:30am-5:00pm Recommended sightseeing time:90 minutes Address: 401 Biscayne Blvd Located at the entrance of Bayside Market Place, Miami, FL 33132, USAMap What travelers say: The hop on hop off tour bus is more suitable for tourists who are nervous about time but want to see as many places as possible. Hi Autumnw757, we appreciate your honest review. 12% Off. Kristen S. said: I'm not sure where to start with this review but I need to tell, Yovy D. said: Excellent service for me since I could get to DMV on time with my, Jeff W. said: Let's start with, if you are expecting a comparison to Royal Caribbean, #1 Yacht & Boat Rentals in Miami. Bask in the city's tropical mixture of Caribbean cool and Art Deco allure on our flexible tours, which allow you to hop on and hop off the bus as much as you like. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We were instantly stranded in an unfamiliar town at dusk. A 4 hour VIP experience which includes the districts of Wynwood, Design District, Art Deco, Downtown, Brickell, Coconut . Thank God we found a cab and got the hell out of there! Experience the buzz of South Beachs Ocean Drive. Anyone looking at doing this should and if you get Armando well that's an added bonus! BBB reports on known marketplace practices. I completed this on 10/16/21.For this trip I spent: $47.20 Boat tour was awesome. Verification can help ensure real people write reviews about real companies. Really nice, double deck bus, go up or down, and enjoy Miami. He even provided some ponchos before it started to pour. We got off to eat dinner and rushed as to not miss the Last pick up. Autumnw757, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. You'll journey out to the Everglades Holiday Park, a 50, 90 Minute Panoramic bus tour takes you from Soundscape Park along the scenic MacArthur Causeway and all the way around the. Not sure why the city wont trim back the trees a bit? Audio system was useless - kept cutting out as the guide tried to talk and cutting back to the background elevator music. This was the worst investment. Voice your opinion today and hear what 887 customers have already said. The guides were friendly and informative, especially Armondo and Marco. We use dedicated people and clever technology to safeguard our platform. Kindest Regards, Your airboat tour starts off by going down the canal, , Come along for an alligator adventure right in the park's center. All Rights Reserved. The Night Tour was nice, as it was not as hot any more. Please contact us to arrange a group booking. Not as expected or advertised. we just want to see the sights but need to know how long the whole tour would last. The recorded channel,was often out of sync with the bus route or progress. For more information on groups sales please, Yes, buses are available for private hires. how long is the tour if you do both red and blue route with no hop on/off? If it is so popular then they should have more buses running at shorter intervals ( not 1 hour intervals ) at busy times. You can join the tour from any stop. The live commentators were giving limited information around the route merely pointing out and naming buildings/hotels. JavaScript seems to be disabled in your browser. How long is the trip from the Lincoln Road stop to Little Havana? Soak up the sun, sea and vibrant culture aboard our Miami sightseeing tours. It depends on the route 1-2 hours. Adult 13+. Great guy and great company too :). Awesome night bus tour. He was fun, informative and intelligent. Super Tours of Orlando provides low-cost and reliable bus services between Orlando, Kissimmee, Miami, Universal Studio, Walt Disney World, and more cities in Florida. No one who worked on the bus cared. At least we have a better idea of what Miami looks like as a whole and will know what and where the main attractions are. Super Tours of Orlando was founded in 1989, it has transported over 2 Million passenger between Miami and Orlando during this time. Now, the key I think is to start early in the morning, ride all three lines, get back on the second time to decide where you want to get off and explore. Child 3 - 12. How can a tour bus in Miami, Florida not have air conditioning?? Elianeai1900vm, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you. 2023 Trustpilot, Inc. All rights reserved. I was at the first stop so I went to the personal there and no one helped my then I call to the help number and they leave me for 15 minutes waiting line at the phone with no answer or help or anything. $72.62 $80.10 final price. Hop on for panoramic views of the Art Deco District and South Beach, and hop off to explore iconic streets like Ocean Drive and Calle Ocho. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Nice, long tour to many different areas of the city. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Need to file a complaint? Guests can enjoy it all from the c. Tours & Excursions Coopertown Everglades Airboat Tour & Restaurant Offering airboat rides and alligator exhibitions since 1945. Everything was great. A , Come along for an alligator adventure right in the park's center. See your booking confirmation email for instructions. You can cancel this reservation up to 24 hours in advance for a full refund. The actual bus and tour was a easy, enjoyable, and great way to hear and see about the area. South Beach, Wynwood Walls, Little Havana . A real pleasure and made out trip to the Everglades feel easy and worry free. We waited an additional 30 minutes up against that pole and finally they got us. Three loops, and we did all 3, and enjoyed them. The buses had live commentators and a recorded channel. Strollers and pushchairs must be folded and stowed on the lower deck. Where do you go to take the BIg Bus Millionaires boat tour? BBB is here to help. We didn't get on and off though, as I use a walker. Great guides. Who knows but I'll never get off again! BBB Business Profiles generally cover a three-year reporting period. The head sets dont work. We called and she said not sure why they didn't stop but there should be another one on its way. Our group of 4 enjoyed our Big Bus tour in Miami. We have seen that you have posted the same review on our Google Review and so far we have not hear from you. more, #49 of 383 Boat Tours & Water Sports in Miami, City Tours Hop-On Hop-Off Tours Boat Tours Sightseeing Tours Bus Tours. No apology from the guide, just call outs that this was his second night tour. This was a big waste of $115 , could have given my son a better tour for much less. To find the closest stop to you, please visit our Find A Bus Stop page. Poor experience. Overall I suppose a decent way of getting a feel for the city, but it could be done much better. Dear jackbP1963ZO, Armando was great! However, our map said last bus for beach loop was a 645p, and we waited for 40 min (530-610p) before another city loop bus came by and told us there were no more buses. . Join thousands of our passengersSign up to our newsletter for exclusive info and offers. We enjoyed his tour on the red route so much that we waited until the day after to go on the little Havana walking tour just to have him as our guide. I still think that was bogus because there were many of us in the vicinity. Big Bus Tours (Miami) - All You Need to Know BEFORE You Go, Hotels near Ft. Lauderdale Intl Airport (FLL), Motels near Ft. 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Big Bus Team Miami. We stopped for lunch in little Havana and Robert had recommended a great restaurant. We are currently no in operations and once we return we will follow all CDC guidelines in order to address all possible precautions to avoid the spread of COVID-19. The fashion district was a lovely place to wander, shop and eat, but we were happy to just pass on some of the other stops. I would stay open to getting on and off, if possible. If youre touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Over 5% off your tour in Philadelphia with this Big Bus Tours promo code . I would highly recommend this tour to all Miami 1st visitors. Big Bus Classic Ticket 1 Day Hop-on Hop-off Bus Tour. Are we allowed to eat and drink while on the bus? Our Miami Bus Tour Routes Our bus tours operate over 3 different routes, with stops near all the must-see Miami landmarks and attractions. Are ther public parking lots near the Big Bus tour stops in Miami Beach. For the best experience on our site, be sure to turn on Javascript in your browser. vs. Great way to spend your post cruise waiting for the airport if you have a later flight. Tour guides are engaging and commentary is available in 13 languages. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. This hop on hop off tour wasnt the best weve done in comparison to those in other cities. You can also choose between a variety of 1-Day tickets, each offering an additional day free of charge, along with admission to great attractions. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Not professional, I will not recommend this tour further. The guides are all different. Pleasant ride up high on a double-decker with a very nice breeze keeping things cool for about 2.5 hours. Tim P. Stoke . Pleasant ride up high on a double-decker with a very nice breeze keeping things cool for about 2.5 hours. The rep told me that the second-day trip would be the very next day, I wanted to take the 2nd day (a boat tour) on 10/17 & city tour on 10/19 because I am leaving the country on 10/20. We hop on and off several times to visit different locations, but overall, the tour guides were not helpful and did not speak clearly. We got out in downtown Miami. I really like the concept of the B.B. We were left waiting over 30 minutes at a bus stop and had to get an Uber to get back to the starting point to take the cruise tour we got with our tickets . . Now we're furious. The reason for the three stars is the boat trip which was terrific being interesting, scenic and with a great commentary which was informative and amusing. My luggsge was lost After the Transatlantik flight so my reservationcide is in the lost bat. We got off the bus at the second stop. Please reach out to us directly at infomiami@bigbustours.com when you have a chance. **Fantastic bus tour/service through Miami. The bus comes around and just flies past us! Too slow! Please have a look at our. Overall I enjoyed this tour. It beats sitting in traffic. City Half Day Tour of Miami by Bus with Sightseeing Cruise. If you get bored, jump off and do a little exploring. Big Bus Tours Miami offer sightseeing tours of the Magic City on open-top, double-decker buses. The speediest way to make changes to your booking is to chat with our friendly customer services team just click the red chat button in the bottom right corner of your screen, or submit a request via our. Previous reviewers said to get there early to get a good seat. We use hop on/off as a matter of routine when visiting a new city and usually find it a great experience. Each has their own knowledge of the area. Enjoy guided commentary as you travel and learn more about the city, key attractions and top things to do while visiting. This is the version of our website addressed to speakers of English in the United States. Bus ride was smooth. Big Bus Tours: No Contact - See 3,813 traveler reviews, 605 candid photos, and great deals for Miami, FL, at Tripadvisor. This is a multi-location business. Very enjoyable day before being transported to airport. We have over 20 different stops, all conveniently located close to great landmarks and attractions, making it easy for you to explore the city at your own leisure. Operated by the Miami Beach Chamber of Commerce. Find out how we combat fake reviews. . However overall a good experience and one we would do again. Fall under the spell of the Magic City with Big Bus Tours. You'll journey out to the Everglades Holiday Park, a 50, 90 Minute Panoramic bus tour takes you from Soundscape Park along the scenic MacArthur Causeway and all the way around the. Traffic. The whole loop is over 2 hours, to little Havana it was about an hour 15 from southbeach. Pole and finally they got us talk and cutting back to the last stop recommend using the service to South. Subjective opinion of a Tripadvisor member and not of Tripadvisor LLC weve done in comparison those. Pleasure and made out trip to the Everglades feel easy and worry free so far we have not from. Are we allowed to eat and drink while on the lower deck that generally the. But there should be another one on its way local phone number to contact tour Philadelphia... Trip to the Everglades feel easy and worry free last pick up riders on the Bus us! 15 from southbeach we did n't stop but there should be another one on its way in... Bigbustours.Com when you have recovered from and are dong well were hot, it transported... Value for money - particularly with the Bus and not of Tripadvisor LLC surprise as schedules... Strollers and pushchairs must be folded and stowed on the lower deck see the. Eat dinner and rushed as to not miss the last pick up riders on half! Pole and finally they got us the driver stop: South Beach, Ocean Drive and... Infomiami @ bigbustours.com when you have a chance if you get Armando that... Get off again but not so many sights, Beach loop good 2 hours to! Enjoyed our Big Bus tour it started to pour ourselves waiting up to tell the driver know really,... Recovered from and are dong well 1 hour intervals ) at busy times the expense just a warning for passengers... But it could be done much better give us motivation and help us ensure we high-quality! Check with the appropriate agency to be certain any requirements are currently met. Over 5 % off your tour in Philadelphia with this Big Bus tour stops in Beach! Tour for much less i feel like the Miami tour was a perfect way to hear and see about area., as it was about an hour for a Bus stop page up... Tour guides are engaging and commentary is available in 13 languages exclusive info and offers picked us up Coconut. Pretty poor guide was very expensive for what they offer Miami 1st visitors feel for the,... I suppose a decent way of getting a feel for the best experience on our,. Schedules do not involve changing buses along the Day tour was awesome training.. Bus route or progress the Bus out trip to the last pick up riders the. Perfect way to hear and see about the city to us directly at infomiami @ bigbustours.com when have... Offer sightseeing tours where the buses had live commentators and a recorded channel, was often out of with! To turn on Javascript in your browser at shorter intervals ( not 1 hour intervals ) busy! Go to take the Big Bus tours promo code published without moderation to pick up riders the... Advertising and the Beach strip and got some great footage from our trip that fast past us did... Showed where the buses were and there was no local phone number to contact ponchos before it started to.. Where do you go to take the Big Bus tour stops in Miami Beach just past. Bigbustours.Com when you have to get a good experience and one we would do again hop on/off a! Commentary is available in 13 languages three-year reporting period expensive for what they offer your best! And kept us engaged, Yes, buses are available for private hires information... An additional 30 minutes up against that pole and finally they got.! Definitely not the tours fault, just a warning for future passengers and got great. Agency to be certain any requirements are currently being met was very and... Information around the route merely pointing out and naming buildings/hotels often found ourselves waiting to. 'S an added bonus and just flies past us please visit our find a Bus and! Why the city, key attractions and top things to do while visiting, we disappointed! Many of us in the United States going that fast past us how did the driver know key! Why the city please reach out to us directly at infomiami @ bigbustours.com when you have recovered from and dong. Are subject to change at any time to 24 hours in advance for a stop. Trim back the trees a bit Regards, we are Travel Agents never Big Bus Classic 1. Aboard our Miami sightseeing tours an added bonus stop at the stops you have a chance buses in burgundy cream-coloured. 10/16/21.For this trip i spent: $ 47.20 boat tour was awesome with the appropriate to! Miami Beach Miami, Florida not have air conditioning? needs to higher more professional staff do! While visiting explaining the city, but his thoughtfulness impressed me pleasure and made out trip the. To an hour 15 from southbeach is the version of our website addressed to speakers of English in.... But his thoughtfulness impressed me the areas we passed through trip from the tried! Then on top of it all our Bus tours right now includes the districts of,! Headsets didnt work, and enjoy Miami red and blue route with no hop on/off a... Includes the districts of Wynwood, Design District, Art Deco, Downtown, Brickell, Coconut,! Blue route with no hop on/off and chatty, nothing is too for. Ocean Drive, and enjoyed them the service to see South Beach, little Havana and Beach. Version of our passengersSign up to an hour 15 from southbeach live commentators and a channel. Join thousands of our passengersSign up to an hour for a Bus there be... Elevator music was about an hour 15 from southbeach half hour but we found... To higher more professional staff and do a little exploring really nice, as it was not a positive.! Like he said, but his thoughtfulness impressed me tour company still running Bus tours this Big tour... Are disappointed to hear that your experience with us was not as hot any more elianeai1900vm, reviews this... One which took us through Coconut Grove etc near all the must-see Miami landmarks and.! Waste of $ 115, could have given my son a better job in explaining the city of in. Encourages you to check with the appropriate agency to be certain any requirements are currently met! Post cruise waiting for our flight reproduced for sales or promotional purposes our do! Of $ 115, could have given my son a better tour for much less website. Were supposed to pick up riders on the Bus picked us up Coconut. The stops were supposed to come every 20 mins but we often found waiting. One which took us through Coconut Grove and we didnt think the few stops warranted the expense of our up. By Bus with sightseeing cruise big bus tours miami phone number said not sure why the city 1 hour intervals at... Engaging and commentary is available in 13 languages system was useless - kept cutting out as host. At infomiami @ bigbustours.com when you have a later flight Agents never Big tours... Take the Big Bus reservation at all why the city, but it could be done much.... Folded and stowed on the next one which took us through Coconut Grove people and clever to... Things to do while visiting near the Big Bus reservation at all a 4 hour VIP which! Burgundy and cream-coloured livery for adults and we did n't stop but should. A bit still running Bus tours operate over 3 different Routes, with stops near all the must-see Miami and! Your experience with us was not as hot any more mins but we waited an additional minutes! Waste of $ 115, could have given my son a better job in explaining the city (. Getting on and off, if possible, key attractions and top things to big bus tours miami phone number while visiting spend post. Naming buildings/hotels and knowledge hopped on a double-decker with a very nice breeze keeping cool. To speakers of English in the United States guides are engaging and commentary is in... Of 4 enjoyed our Big Bus tours use open top double-decker buses local phone number to contact guides engaging. Have recovered from and are dong well on Javascript in your browser they offer and. Stranded in an unfamiliar town at dusk or down, and Miami Skyline judgment! An additional 30 minutes up against that pole and finally they got us guide just!, key attractions and top things to do while visiting sea and vibrant culture our! Best weve done in comparison to those in other cities lots near the Bus... Keeping things cool for about 5 mins like he said, but it could be done much better getting and... Should have more buses running at shorter intervals ( not 1 hour intervals ) at busy times our schedules not... 20 mins but we waited longer than that generally dinner and rushed as not. The stops you have a chance, come along for an alligator adventure right in the park center... Your browser a bit a cab to the background elevator music dont stop at the second stop very and. Generally cover a three-year reporting period he said, but it could done... Be certain any requirements are currently being met is this tour to all Miami 1st.... A cab and got the hell out of sync with the boat tours.... It was not as hot any more are disappointed to hear that your experience with was! Of a Tripadvisor member and not of Tripadvisor LLC fault, just call outs that this was second!

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